The Art of Knowing: A Memory Layer for Agents and Product

Your agents and your recommendations are only as good as what your product knows about each customer. That knowledge goes stale fast. How do you make sure your product’s understanding is always relevant, up to date, and useful?

At Clay, we built Knowledge Hub; As the brain of our GTM intelligence, it holds all the business logic for each user and is always on and self-learning, updating based on workspace activity, successful outcomes, and user input. Agents, users, and documents all update the same memory without overwriting each other. Downstream, it provides context for agent actions, powers our ML recommendations, and drives personalization throughout Clay.