Soham Ray is a Research Engineer at Sierra, where he works on voice and agents and leads work on τ-bench and τ-voice, benchmarks for evaluating agent capability in realistic conversational settings. 

Before Sierra, he spent three and a half years as a Research Engineer at ASAPP, working with Prof. Kilian Weinberger on customer service AI automation and building production customer support agents. He previously conducted NLP research at Cornell with Prof. Claire Cardie on NLP-assisted automated theorem systems, and worked as a Data Scientist at Afiniti. He holds a CS degree from Cornell University and is based in the San Francisco Bay Area.